Privacy Policy
Effective Date: 18 January 2024
This Privacy Policy (the “Policy”) is provided by Publishing Hopeful Designs (“we,” “us,” or “our”), and it governs the collection, use, and disclosure of personal information through the website www.publishinghopefuldesigns.com (the “Website”). This Policy outlines our commitment to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
1. Information We Collect:
We may collect and process the following types of personal information:
- Contact Information: Your name, email address, and postal address.
- Order Information: Details related to your purchases, including product selections and payment information (if applicable).
- Communication Information: Any communication you have with us, including emails and customer support inquiries.
- Website Usage Information: Information about how you use our Website, including your IP address, browser type, and device information.
2. How We Use Your Information:
We use your personal information for the following purposes:
- Fulfilling Orders: Processing and fulfilling orders for our print-on-demand products.
- Communication: Responding to your inquiries, providing customer support, and sending important updates related to your orders.
- Marketing: Sending promotional emails and newsletters if you have opted in to receive them. You can opt out at any time.
- Legal Compliance: Complying with legal obligations and preventing fraudulent activities.
3. Legal Basis for Processing:
Our processing of your personal information is based on the following legal grounds:
- Performance of a Contract: Processing is necessary for the performance of a contract with you (e.g., fulfilling orders).
- Consent: Processing is based on your consent, which you can withdraw at any time.
- Legitimate Interests: Processing is necessary for our legitimate interests, such as customer service and marketing.
4. Disclosure of Your Information:
We may share your personal information with third parties in the following circumstances:
- Service Providers: We may share information with third-party service providers who assist in the operation of our Website and services.
- Legal Obligations: We may disclose information in response to legal requests or to comply with applicable laws and regulations.
5. Your Rights:
You have the following rights under the GDPR:
- Right to Access: You can request access to the personal information we hold about you.
- Right to Rectification: You can request correction of inaccurate or incomplete information.
- Right to Erasure: You can request the deletion of your personal information.
- Right to Object: You can object to the processing of your personal information.
To exercise your rights, please contact us at [email protected].
6. Security:
We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is completely secure.
7. Contact Information:
If you have any questions or concerns about this Privacy Policy, please contact us at:
Publishing Hopeful Designs
Email: [email protected]
Address: 78 Chaussee de Watermael, 1160 Auderghem, Belgium
8. Changes to this Privacy Policy:
We may update this Policy from time to time. Please check the “Effective Date” at the top of the Policy to see when it was last revised.
9. Cookies and Tracking Technologies:
We may use cookies and similar tracking technologies to enhance your experience on our Website. Cookies are small text files that are placed on your device when you visit our site. They help us analyze website traffic, customize content, and deliver targeted advertisements. You can manage your cookie preferences through your browser settings.
10. International Data Transfers:
As we are based in Belgium, your personal information may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure that such transfers are carried out in compliance with the GDPR and other relevant data protection laws.
11. Children’s Privacy:
Our Website is not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child, please contact us, and we will take steps to delete the information.
12. Data Retention:
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. If you wish to request the deletion of your information, please contact us.
13. Third-Party Links:
Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We recommend reviewing their privacy policies before providing any personal information.
14. Data Protection Officer:
We have appointed a Data Protection Officer (DPO) who is responsible for overseeing our data protection activities. If you have any questions or concerns regarding our data protection practices, you can contact the DPO at the provided contact information.
15. Consent:
By using our Website and providing your personal information, you consent to the terms of this Privacy Policy.
This Privacy Policy is designed to provide transparency about our data practices and your rights regarding your personal information. If you have any questions or concerns, please contact us at [email protected].
Thank you for choosing Publishing Hopeful Designs.
Effective Date: 18 January 2024